osreviews365.online
At osreviews365.online, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund policy below.
You may be eligible for a refund under the following circumstances:
Defective or Damaged Products: If the product you received is defective or damaged upon arrival, you can request a refund or exchange.
Incorrect Product Received: If you received an item that does not match the product you ordered, we will offer a refund or replacement.
To request a refund, please follow these steps:
Contact Customer Support: Email us at contact@osreviews365.online within 30 days of receiving your order.
Provide Proof of Purchase: You will need to provide your order number, a description of the issue, and photographic evidence of any damage or defects.
Return of Product (if applicable): In some cases, we may require you to return the product to us. We will provide return instructions and may cover the cost of return shipping for defective, damaged, or incorrectly sent items.
Once we receive the returned product (if required) and confirm that the return meets our policy criteria, we will process your refund to the original payment method. Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.
Refunds will not be issued for:
Products that have been used or altered: We cannot accept returns for items that have been opened or used, unless defective or damaged.
Custom or Personalized Products: Custom products (e.g., personalized items or custom prints) are not eligible for return or refund unless they are defective or damaged.
Shipping Fees: Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong product, damaged product).
If you received a damaged or defective product, you may request an exchange for the same product or a similar item of equal value. If an exchange is not possible, we will offer a refund.
If you haven’t received your refund yet, please first check with your bank or credit card company. It may take some time before your refund is officially posted. If you’ve done this and still have not received your refund, please contact us at [contact@osreviews365.online].
The following items are non-refundable:
Gift cardsbr
Downloadable software products
Items marked as final sale
We reserve the right to update or modify this Refund Policy at any time. If we make any significant changes to this policy, we will notify you by posting the new policy on our Website with an updated date.